But Indian workers experienced a smaller increase in stress than the international average
www.regus.com) of over 11,000 corporates across 13 countries, 58% of companies worldwide experienced an appreciable rise in their workplace stress over the last two years.— According to a global survey undertaken by Regus plc (
In India, however, 57% of workers reported an increase in stress, indicating that Indian employees have felt slightly less burdened by rising stress levels during the financial downturn.
Regus’ multi-national global economic indicator survey, the Regus BusinessTracker, asked more than 11,000 respondents about their experience in the workplace during tough economic times. The resulting data offers a consistent survey benchmark with which to assess national work environments versus global averages.
The Regus BusinessTracker survey found that Indian workers experienced a slightly lower rise in stress than their international counterparts, with 57% reporting that their levels of stress have grown “higher” or “much higher” over the past two years. The most significant stress hike in the countries surveyed occurred in China, with a full 86% reporting an increase in stress. The lowest increase in stress was felt in the Netherlands, with 47% reporting a rise.
Although fewer Indian employees have felt their stress levels increase, it cannot go unnoticed that over half are feeling more of a strain. A study by the Indian Council for Research on International Economic Relations found that India’s rapid economic expansion has boosted corporate profits and employee incomes, but has also sparked a surge in workplace stress and lifestyle diseases that few Indian companies have addressed.
Regus’s survey confirmed that 45% of Indian workers are particularly stressed by the increased focus on profitability that has arisen during the recession. In fact, this particular pressure is stressing out Indian employees more than workers in any of the other countries surveyed. Another factor responsible for increasing workplace stress is the pressure to maintain excellent customer service: 33% identified this as a major stress-causing factor.
Company size has also had an influence on the level of stress increase experienced in recent years. Regus found that workers in mid-sized Indian companies (50-249 employees) have experienced a greater rise in workplace stress: 61% of employees in mid-sized firms have reported higher levels of stress, versus 55% of people in smaller businesses. This may be due to the potential for downsizing that is, by definition, greater in larger firms. The threat of redundancy will inevitably lead to more stress, and those who remain often find themselves with double the responsibilities but no additional reward.
Sector variations on a global level were also apparent throughout Regus’s survey, with workers in the healthcare and pharmaceuticals industry reporting the greatest increase in stress (65%), and retail showing least growth in stress (52%).
Mr. Madhusudan Thakur, Regus’ Country Head comments, “while many countries have announced the technical exit from recession, expert commentators have noted that recovery will not take significant strides for another 6-12 months. For company employees and managers, this means that stressful challenges still lie ahead before the momentum of recovery really takes hold.
Stress in the workforce can provide companies with real problems: management and work productivity can be seriously impaired, motivation levels may be damaged, and conflict between colleagues can undermine professionalism. With any of these factors in play, companies will see damage to bottom-line commercial and financial results. At a time when firms are fighting to return to significant growth, we can see why managing stress becomes a crucial issue.
One of the most significant factors in reducing employees’ stress levels is helping them to maintain a healthy work-life balance. By implementing flexible workplace solutions, employers can offer employees the ability to work in whole or in part from home, have a hot-desk capability in multiple locations, or call on working facilities as needed. Many companies have found themselves facing diminishing revenues and a smaller workforce, but with no ability to flex their office cost commitments. Flexible solutions not only shake adherence to rigid commercial leasehold arrangements, but also allow firms to grow with considerably less stress for employee and employer alike.”
Source: Press release distribution via India PRwire
Notes to Editor
The Regus Business Tracker surveyed over 11,000 business respondents from 13 countries from the Regus global contacts database during August and September 2009. The Regus global contacts database of over 1 million business-people worldwide is highly representative of senior managers and owners in service businesses across the globe. In this research project, respondents were asked how their levels of stress at work had changed (or not changed) over the period of two years, and asked to identify the major causes of stress in their workplaces. The survey was managed and administered by the independent organisation, Marketing UK
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