Through this expansion, resellers in Canada will have access to the industry-leading value-added services and support that Catalyst Telecom offers, including online, in-person and self-paced training covering manufacturers, products and business acumen; pre- and post-sale technical support; VoIP and wireless network assessments; solution design support; and customized financial services support. In addition, resellers will be supported by a sales and business development team that brings years of experience and knowledge on Avaya solutions and is familiar with Canadian business processes. What’s more, Catalyst Telecom will continue to add resources to support the channel and enhance its offering in Canada.
“Expanding our Avaya business into Canada will provide real growth opportunities for Canadian resellers looking to offer voice and data solutions to their end-user customers, as well as for U.S. resellers who are looking to create partnerships with Canadian solution providers,” said John Black, president, Catalyst Telecom. “Our POS and Barcoding business in Canada has been successful, and we will certainly leverage that experience through Catalyst Telecom Canada. In addition, we will utilize the ScanSource POS & Barcoding sales offices in Vancouver and Toronto for additional expansion opportunities.”
Catalyst Telecom is a valuable partner for Avaya in the U.S. and we look forward to working with them more closely in the Canadian market, said Mary Whittle, channel director, Avaya Canada. As Avaya continues to move towards a channel-centric model, it is important to have great partners on board to serve our customers better. Catalyst Telecom has a proven track record and solid knowledge of Avaya’s solutions that will help it effectively support our growing Canadian customer base.”
For additional information on Catalyst Telecom, please visit www.catalysttelecom.com.
About ScanSource, Inc.
ScanSource, Inc. ( NASDAQ: SCSC ) is a leading international distributor of specialty technology products, consisting of seven sales units in North America, Latin America and Europe.
ScanSource POS & Barcoding in North America, Latin America and Europe delivers AIDC and POS solutions; Catalyst Telecom in the US, and ScanSource Communications in North America and Europe, provide voice, video and converged communications equipment; and ScanSource Security in North America offers physical security solutions. Founded in 1992, the company ranks #854 on the Fortune 1000. For more information, call the toll-free sales telephone number at 800.944.2432 or visit www.scansourceinc.com.
Source: Media Newswire