At the 45th Annual IT Convention, Computer Society of India (CSI) presented the CSI 2010 awards for Excellence in IT to HDFC Bank in the BFSI category. The CSI Awards for Excellence are given to technological projects and innovation in various sectors like BFSI, Product Manufacturing, Service Sector, Non-profit organizations and Quality Assurance
— At the 45th Annual IT Convention, Computer Society of India (CSI) presented the CSI 2010 awards for Excellence in IT to HDFC Bank in the BFSI category. The CSI Awards for Excellence are given to technological projects and innovation in various sectors like BFSI, Product Manufacturing, Service Sector, Non-profit organizations and Quality Assurance. Out of the 143 nominations received, 43 were in BFSI segment and top honor was accorded to HDFC Bank in the BFSI segment for adoption of an effective DR plan.
The six CSI criteria for selecting the winners of IT Excellence Awards were criticality of IT usage, improvement of customer service, innovation, return on investment, quality of management, and impact of the project (on organization/society/industry). The evaluation process included two rounds of scrutiny and elimination, followed by presentations by 10 finalists before the jury.
HDFC bank has been an early adopter of disaster recovery (DR) management planning in India. HDFC Bank is among the country’s largest financial institutions, with a network of 1412 branches and 2890 ATMs in 528 Indian cities. HDFC Bank may cause systemic risks in the Reserve Bank of India’s (RBI) Real Time Gross Settlement (RTGS) system if there is a business continuity failure as almost 40 % of RTGS transactions are routed through it. Hence DR management is of extreme importance for HDFC Bank.
Out of its 350 applications, HDFC Bank selected eight core applications critical for the bank’s customer service continuity in the first phase of DR implementation.
As part of the DR management project, HDFC Bank partnered with Sanovi Technologies to implement a DR management solution which tracks and monitors RTOs as well as RPOs. Thus HDFC Bank gradually evolved to the Gartner model, which details how to organize DR management structurally in a bank (called the Chief Risk Officer model).
“Sanovi has partnered with HDFC Bank in to ensure that HDFC bank’s IT has a disaster recovery plan that works and meets business needs. The goal was to ensure recovery within set time objectives and provide seamless transition of application services to 25,000 of the banks end users”, says Lakshman Narayanaswamy, Co-founder and VP Products, Sanovi Technologies Limited.
Deployment of Sanovi DRM Suits ensured that the Productivity increased as:
- Over 85% reduction in application fail over time
- 100% increase in frequency of DR drills
- Over 75% reduction in the time required for DR drill preparation & validation
The Operational efficiency also increased at HDFC Bank:
- Real-time alerts on RPO, RTO deviations of critical applications
- Five time increase in number of DR solution deployed with no increase in staff
Sanovi helps organizations across the globe proactively manage disaster recovery (DR) environments and ensure business managers that applications can be recovered in compliance with service level agreements. Sanovi DR Management™ Suite, is a comprehensive family of enterprise-class DR management software solutions for validating, monitoring, testing and automating recovery. For more information visit www.sanovi.com.
Source: Press release distribution via India PRwire
Notes to Editor
Sanovi Technologies proactively manages disaster recovery (DR) environments and ensures that business applications can be recovered in compliance with service level agreements. As the leading independent provider of DR management software solutions, Sanovi is focused on ensuring recovery readiness.
Sanovi was founded on the observance that maintaining a DR solution to keep pace with the dynamic and ever-changing nature of IT was, at best, problematic. More often than not, failing over to the DR site in the event of an outage was wrought with unforeseen failures rendering DR solutions virtually worthless. In many cases, despite the investments made in creating and maintaining a DR site, failing over is dismissed as a recovery option because there is little confidence that it will work as planned. The market need for a solution to proactively manage the DR environment and ensure that it will support the business as designed became abundantly clear.
Sanovi began offering a DR management solution based on a professional services model. Following several successful professional services engagements, the founders quickly realized the potential for an enterprise class software solution that could ensure recovery readiness across all layers of the IT infrastructure.
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