PALO ALTO, Calif., HP Enterprise Services today announced that Ahold, an international group of leading supermarket companies based in the United States and Europe, has extended its existing relationship with HP by signing a new seven-year infrastructure and applications services agreement.
The contract extension is designed to reduce the complexity and improve the efficiency of Ahold’s technology environment.
“Success in today’s global retailing market requires more than retailing knowledge – it requires a flexible technology foundation to optimize operations, innovate, serve customers and support company growth,” said Mike Klaus, vice president and general manager, Consumer and Transportation Industries, HP Enterprise Services. “Extending our relationship will help Ahold further improve the technology services that support its continued business success
Under the terms of the agreement, HP will continue to provide management and support services for Ahold’s global data center environment, which includes mainframes, servers and storage. In addition, HP will implement HP Business Service Automation to make server and storage capabilities more robust and more highly available. Ahold will use HP ProLiant rack servers, HP StorageWorks XP Disk Arrays as well as HP ProCurve 2610 and 5412 switches.
HP also will provide network services for Ahold’s extensive network that connects its supply chain and distribution with its 3,000 stores, warehouses and office locations across Europe and the United States.
Ahold’s workplace computing environment for more than 200,000 Ahold associates in Europe and the United States will continue to be managed by HP. The services include a full suite of workplace services across its store and office environments including service desk and site support services. HP also will migrate Ahold employees to HP hardware including HP EliteBook 2500, 6900 and 8500 series notebooks and HP dx2400, dc5800, dc7900 series Business Desktops.
In the United States, HP will provide applications management for a wide range of Ahold’s critical business and administrative applications.
HP will deliver these services to Ahold primarily from sites in Argentina, Belgium, Germany, India, Malaysia, The Netherlands, Spain and the United States that are part of the HP Best Shore® global delivery network.
HP Enterprise Services is the recently announced brand name for Electronic Data Systems, LLC.
Ahold is an international group of leading supermarket companies based in the United States and Europe. The company is committed to being a leader in each of the markets in which it operates and has powerful local brands that set it apart from the competition. As a group, Ahold leverages knowledge, consumer insight and scale across its businesses to operate in a simple, responsible and efficient way. The company continuously innovates products, services and store formats to build customer loyalty and to achieve sustainable, profitable growth. More information about Ahold is available at ahold.com.
HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world’s largest technology company, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to solve customer problems. More information about HP (NYSE: HPQ) is available at http://www.hp.com/.
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